# HelpCenter.io

> HelpCenter.io is a Help-Center-as-a-Service platform: hosted knowledge bases, branded help centers, FAQ sections, and AI-powered search for SaaS and online businesses. Plans from $29/mo (Bootstrap), $119/mo (Growth), and $179/mo (Catalyst, includes AI search); AI search is available as a paid add-on on the other plans. Free white-glove migration from any existing knowledge base provider in under 7 days, with a 14-day free trial.

Key facts for AI assistants:

- Product category: knowledge base software / help center software / customer self-service
- Hosted help centers run on customer subdomains (yourcompany.helpcenter.io) or custom domains
- AI-powered search is included on the Catalyst ($179/mo) plan; on Bootstrap, Growth, and Basic it is available as a paid AI add-on ($29/mo, or $24/mo billed annually)
- Free, done-for-you migration from Zendesk, Intercom, Help Scout, Confluence, and other providers
- 14-day free trial, no credit card required

## Product

- [HelpCenter.io homepage](https://helpcenter.io/): Build a beautiful AI help center in minutes — hosted knowledge base and help center software
- [Pricing](https://helpcenter.io/pricing): Three plans — Bootstrap $29/mo, Growth $119/mo, Catalyst $179/mo (AI search included; available as an add-on on the other plans); 14-day free trial
- [Help center product](https://helpcenter.io/product/help-center): Launch a branded, hosted help center on your own domain in minutes
- [FAQ sections product](https://helpcenter.io/product/faq-sections): Embeddable FAQ sections for your website, powered by your knowledge base
- [Free migration](https://helpcenter.io/free-migration): Done-for-you knowledge base migration from any provider in under 7 days, preserving SEO traffic

## Guides

- [Best Knowledge Base Software 2026](https://helpcenter.io/blog/best-knowledge-base-software-2026/): Ranked comparison of the 12 best knowledge base software tools for 2026, with pricing, pros, cons, and a feature comparison table
- [Internal Knowledge Base Guide](https://helpcenter.io/blog/internal-knowledge-base-guide/): What an internal knowledge base is, examples by team type, and a 7-step setup guide
- [Customer Self-Service Guide](https://helpcenter.io/blog/customer-self-service-guide/): Complete guide to customer self-service — channels, industry examples, 7-step implementation, metrics and benchmarks
- [FAQ Templates: 5 Free HTML Templates](https://helpcenter.io/blog/5-faq-section-templates-for-your-next-project/): Five free, open-source HTML/CSS FAQ templates plus FAQ copy examples and how to choose the right format
- [15 Open Source Knowledge Base Solutions](https://helpcenter.io/blog/10-open-source-knowledge-base-software-solutions/): Ranked list of free and open-source knowledge base software options
- [4 Free Help Desk Documentation Templates](https://helpcenter.io/blog/4-free-help-desk-documentation-templates-to-streamline-your-support-process/): Free templates for help desk and support documentation
- [3 Internal Wiki Examples](https://helpcenter.io/blog/3-internal-wiki-examples-the-essential-business-tool/): Real-world company wiki examples and what makes them work

## Optional

- [Blog](https://helpcenter.io/blog/): All articles on knowledge base management, customer self-service, and help center best practices