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FAQs

  • What knowledge base providers does KBAnywhere support?
    KBAnywhere currently supports knowledge bases in HelpCenter.io, Zendesk and HelpScout with more coming soon. If there's a specific source you are most interested in, feel free to reach out to us using the contacts form.
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  • How to bookmark an article for quick reference?
    There are pieces of content you will need a lot more frequently than others. For those cases you can quickly bookmark it so it is readily available on the home screen of the extension whenever you open it. To bookmark a specific article, first, find it inside KBAnywhere and open...
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  • What can I do with KBAnywhere?
    Browse through your knowledge base by navigating through the available categories and articles. Fast search for content inside your knowledge base from anywhere on the web. Integrate your knowledge base with AI for even better search, instant answers, and automatically getting qu...
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  • How to install the KBAnywhere browser extension?
    KBAnywhere can currently be installed in the Chrome and Edge browsers. Installing the extension is straightforward and does not differ from installing any other browser extension. 1. Find the extension listing the Chrome web store: You can also directly search for KBAnywhere in t...
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  • What is KBAnywhere?
    KBAnywhere is an extension for the Chrome browser that allows you to connect to your knowledge base - public or private and quickly find relevant content whenever you need it - answering customer questions, needing to recall something specific or following a SOP, you can quickly...
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